Current Positions

Looking for your first opportunity in IT, or ready to take the next step in your IT Support career? We’re looking for an IT Support Officer to join a friendly and supportive team providing Desktop Support, Field Support and End User Support across a large multi-site environment. Based in Mile End, you’ll gain hands-on experience troubleshooting hardware, software, Windows devices and network issues while supporting users both remotely and onsite across South Australia. You’ll be joining an easy-going, collaborative team that values a positive culture and is looking for someone who is keen to learn, develop and build their career in IT.

What you’ll be doing

• Providing IT Support, Desktop Support and Field Support.
• Troubleshooting desktops, laptops, hardware, software, printers and peripheral devices.
• Installing, configuring and maintaining PCs, hardware and devices.
• Supporting Windows desktop environments.
• Performing basic network and TCP/IP troubleshooting.
• Supporting technologies including Microsoft 365, DNS, DHCP, Exchange, VMware, SCCM, file and print services and application servers.
• Assisting with technology deployments, hardware rollouts, site upgrades and IT projects.
• Providing onsite technical support across metropolitan and regional locations.

What we’re looking for

You don’t need years of experience to be considered. We’re interested in people with the right attitude, a genuine interest in technology and a willingness to learn.

You may have:

• Recently completed or be finishing a university or TAFE qualification in IT, Information Technology or a related discipline.
• Experience in IT Support, Desktop Support, Technical Support, Help Desk, Service Desk, Field Support or End User Support.
• Knowledge of Windows desktop operating systems.
• Exposure to Microsoft 365, Active Directory, Windows Server, SCCM, VMware, PowerShell or networking.
• An understanding of hardware, software and basic network troubleshooting.
• Strong customer service and communication skills.
• A practical approach to problem-solving and a willingness to learn.

The important details

This is a full-time, onsite position based in Mile End, South Australia.

As you’ll provide IT support across multiple locations, you must:

• Hold a current open driver’s licence.
• Have access to your own reliable vehicle for work-related travel.
• Be comfortable travelling to metropolitan and regional sites.
• Have unrestricted Australian working rights. Candidates on temporary visas or requiring sponsorship cannot be considered.

Why join?

You’ll have the opportunity to build broad, practical IT experience while working with a supportive team in a large multi-site environment. If you’re ready to get hands-on and grow your IT career, we’d love to hear from you.