Are you a proactive IT Support Specialist who enjoys solving problems and helping people? Join a global organisation where your work supports critical care and business operations. As part of the Site Support team, you'll provide Level 2 technical support across hardware, software, and network environments, troubleshooting remotely and in person to ensure uptime and smooth performance.
What you'll do
- Resolve incidents and service requests
- Support and maintain Active Directory, DNS, DHCP, Exchange, VMware, and File/Print Servers
- Work closely with vendors and internal teams to optimise system performance
- Maintain accurate documentation and uphold SLAs/KPIs
- Participate in project delivery, on-call support and occasional travel
What you'll bring
- Proven experience in IT Support or Desktop/Field Support roles
- Excellent customer service and communication skills
- Organised, detail-driven, and reliable, you take pride in delivering quality support
- Valid Australian Driver's Licence and ability to travel within Australia
Why join?
- Work for a leader supporting essential operations
- Be part of a collaborative, supportive, and technically capable team
- $70k + super
Ready to make an impact in a business that values reliability, teamwork, and customer care? Apply now to join a team that keeps critical systems running smoothly. To be considered you must possess the right to work in Australia without restrictions.
